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Customer Support
Online Early Learning - Help your child succeed in school and beyond. Early learning is the foundation of a child's future. Our online learning program can help guarantee kid's start school ahead & stay ahead. 30 day Trial...
early learning, digital learning, online learning,Kickstart, preschool, kids, critical thinking skills, common core, activities
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Customer Support

EMAIL US

[email protected]

FOLLOW US ON SOCIAL MEDIA

ADDRESS & PHONE

7829 Center Blvd SE #187.
Snoqualmie, WA 98065
Phone: (800) 296-2316
Fax: (800) 296-2316

Why is there a monthly fee?

Accelerating Young Minds is not sustained by any advertising. We are a 100% child-safe environment, so children are never exposed to any content that may be inappropriate, and there are no links for children to click on that may take them to other sites on the Internet.

Our small monthly fee allows us to maintain our website and be able to continue to produce new content and features that are added to the site weekly. We have done our best to make our site as inexpensive as possible for all families, which is why we made AYM the lowest monthly price possible.

How do I cancel my account?

If you are an existing AYM subscriber and would like to cancel your account, you can do so at any time from the My Account area of the site.  Simply click on the Subscriptions tab, select your order number, and click the CANCEL button.

Click Here to Log into your Account

If you do not remember your password, you can reset it at any time on our Forgot Password page.

Click Here to Reset Your Password

Still Need Help?

Please call (800) 296-2316 ext. 0

Why was my credit card declined?

If you attempted to subscribe to our site and received a message that your credit card was declined, please note that your bank places a temporary authorization of $1 on the credit card, and the card must have sufficient funds in order to be processed. If you believe that your credit card was declined in error, please contact your bank.

What is a CVV?

The CVV code is a three-digit code embossed or imprinted on the back of Visa, MasterCard, and Discover cards, and a four-digit code on the front of American Express cards. It is an extra security measure used to validate online shoppers.

Can I cancel my account at any time?

When you sign up to become an AYM member, you may easily cancel your account at any time from the website. Once you cancel your account, you will not receive any further billing, and you will continue to have access to the site for the duration that you have already paid.

Click Here to Log into your Account

I am with a school, how do I contact you?

If you are a representative of a school or district and are interested in implementing Accelerating Young Minds, please fill out the Inquiry form and an AYM representative will contact you shortly.

What payment options do you offer?

 

 

I forgot my password

If you are already an AYM subscriber, and you have forgotten your password or would like to change it, you can reset it at any time on our Forgot Password page.

Click Here to Reset Your Password

If you forgot your child’s password, please send an email to [email protected] with the subject line: Forgot Child’s Password.

Click Here to Visit Our Login Page

How do I get started?

You will need to create an account in order to log in to our site. If you would like to become a member, you can subscribe and get your first two weeks absolutely free! To learn more about our site, please visit our homepage: Accelerating Young Minds.

Or, Click here to visit our Shop.

What are the system requirements?

AYM can be used on any computer or mobile device that has access to the Internet and is capable of running Flash version 10.2 or higher. For the best experience, you should have a broadband connection to the Internet, such as DSL, cable, or satellite.

Can I use AYM on an iPad or iPhone device?

Levels 1-3 program: All iPads and iPhones do not support Flash at this time, but please know that our team is working on getting our site more readily and easily available to these types of devices. We will be sure to make an announcement once that is ready.

Kickstart program: Any tablet or device supports the program via a web browser.

Can I use AYM on an Android device?

Levels 1-3 program: Any tablet or device that supports Adobe Flash 10.2 or above can be used to access our website. Some Android devices no longer support Flash, so please check for that. If you have a device which does not support Flash, please know that our team is working on getting our site more readily and easily available to these types of devices. We will be sure to make an announcement once that is ready.

Kickstart program: Any tablet or device supports the program via a web browser.

Still Need Help?

Please call (800) 296-2316 ext. 0